Acakoro School Ltd – Online Privacy Notice

Acakoro School Ltd strives to ensure that our use of Personal Information of data subjects is lawful, reasonable, and relevant to our educational and business activities, with the ultimate goal of improving our services and your experience.

This notice applies to Acakoro School Ltd, its subsidiaries and business units. Reference to “Acakoro School Ltd”, “we”, “us” or “our” in this notice means Acakoro School Ltd and any of its subsidiaries.

Acakoro School Ltd respects privacy and is committed to protecting the privacy of visitors to our site and stakeholders engaging with our school. We employ best practice when it comes to the collection and processing of personal information in accordance with applicable data protection and privacy legislation.

Where we provide links to websites of other organisations, this Privacy Notice does not cover how that organisation processes personal information. If you follow a link to any website, please read the privacy notice of that website before submitting any personal information. Acakoro School Ltd is not responsible for information captured and processed on any linked website.

This Privacy Notice sets out what we will do with any Personal Information we collect from or about you, or that you provide to us, when you use our services, including our website and student portals (collectively referred to in this Privacy Notice as the "Website") or when you enrol at our school. Please read this Privacy Notice carefully to understand our practices regarding your Personal Information and how we treat it.

This Privacy Notice should be read together with our website terms and conditions and any other documents or agreements describing how we may collect or process personal information in specific circumstances. This Notice supplements, and does not override, such documents.

1. About the Privacy Notice

Acakoro School Ltd may collect, receive, record, organise, store, update, retrieve, process, analyse, use and share your Personal Information as set out in this Privacy Notice.

“Personal Information” refers to private information about an identifiable person (natural or legal). This includes, but is not limited to, identity, contact, financial, transaction, service, security, technical, usage, and communications data.

Special categories of information (such as health, religion, race, or information about children) will only be processed with appropriate consent or where another lawful basis exists.

We do not provide services directly to children without the consent of a parent or guardian.

2. The Personal Information We Collect

We may collect different categories of data including:

Identity Data (name, ID/passport, date of birth, gender, nationality, etc.)
Contact Data (address, phone number, email)
Financial Data (bank details, payment records)
Service Data (enrolment records, academic performance)
Security Data (CCTV, access records)
Technical & Usage Data (IP addresses, device information, browsing data)
Marketing & Communication Data (preferences and consents)

3. How We Collect Your Information

Directly: through forms, enrolment, correspondence, or interactions with us.
Passively: through cookies, access devices, and security systems.
From third parties: where legally permitted.

4. How We Use Your Information

We use personal information to:

Provide educational services to students.
Manage enrolment, tuition, and academic records.
Operate school facilities safely.
Fulfil statutory obligations (e.g., regulatory reporting).
Recruit staff and volunteers (including checks where legally required).
Communicate with parents, guardians, and students.
Improve our Website, services, and user experience.
Conduct internal reporting, statistical analysis, and planning.
Protect our legal rights and manage risks.

5. Sharing of Personal Information

We may share your data with:

Service providers (IT, hosting, payroll, academic systems) under confidentiality agreements.
Regulators and authorities where required by law.
Employees, teachers, and contractors where necessary for service delivery.
Legal representatives in case of disputes.

6. Cross-border Transfer

If personal information is transferred outside Kenya, we will ensure that adequate safeguards are in place in line with Kenyan data protection laws.

7. Data Storage and Retention

Personal information is stored securely in electronic and/or physical formats. It will be retained only as long as necessary to:

Fulfil legal, academic, and operational purposes.
Meet statutory retention requirements.
Protect our legitimate interests in case of disputes.

8. Protection and Quality of Information

We strive to keep personal data accurate and up to date. You may contact us to update or correct your information.

Reasonable safeguards are in place to prevent loss, misuse, or unauthorised access. However, no system can guarantee 100% security.

9. Cookies

Our Website may use cookies to improve functionality and user experience.

10. Your Rights

Under applicable laws, you may have the right to:

Request access to your data.
Correct inaccurate or incomplete information.
Request deletion of your personal information (subject to legal requirements).
Withdraw consent where processing is based on consent.
Object to certain forms of processing (e.g., direct marketing).

11. Direct Marketing

You may choose to receive or opt out of marketing communications from us at any time.

12. Governing Law

This Privacy Notice is governed by the laws of Kenya.

13. Changes to This Privacy Notice

We may update this Notice from time to time. Any updates will be posted on our website.

14. Contact

For questions, requests, or concerns about this Privacy Notice, please contact:

Acakoro School Ltd

E-Mail: info@acakoro.com